Terms of Service

1. Agreement to These Terms

These Terms of Service ("Terms") govern your use of monarchresolution.com (the "Site"), operated by Monarch Resolution ("Monarch," "we," "us," or "our"), and any inquiry you submit through it. By accessing the Site or submitting a consultation request, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

2. Our Services

Monarch Resolution provides timeshare exit consultation and advocacy services, helping timeshare owners pursue cancellation or exit from their timeshare contracts. The Site provides general information about those services and allows you to request a free consultation.

Monarch Resolution is not a law firm and does not provide legal advice. Nothing on the Site, and nothing communicated during a consultation, constitutes legal advice, and no attorney-client relationship is created by using the Site or speaking with us. Where a file requires legal work, it may be referred to independent licensed attorneys.

3. No Guarantee of Outcome

Every timeshare contract and developer is different. Any timelines, examples, or past results described on the Site are illustrative and do not guarantee a particular outcome, timeline, or result for your situation. The options available to you will be assessed individually during your consultation and set out in a written service agreement before any engagement begins.

4. Consultations and Engagement

Submitting a consultation request or receiving a free exit analysis does not create a client relationship or obligate either party. Any engagement of Monarch's services is governed exclusively by a separate written service agreement signed by you and Monarch, including its terms on fees, scope, and refunds. If these Terms conflict with a signed service agreement, the service agreement controls for the services it covers.

5. Communications Consent

By submitting your contact information and checking the consent box, you expressly consent to be contacted by Monarch by phone, email, and text message about your inquiry, including via automated technology, as described in our Privacy Policy. Consent is not a condition of purchase, and you may opt out at any time.

6. Eligibility and Acceptable Use

You must be at least 18 years old to use the Site or request a consultation. You agree not to:

• Submit false, misleading, or fraudulent information, or impersonate any person or entity.
• Use the Site in any way that violates applicable law or regulation.
• Attempt to interfere with, disrupt, or gain unauthorized access to the Site, its servers, or connected systems.
• Scrape, copy, or harvest content or data from the Site by automated means without our written permission.

7. Intellectual Property

The Site and its content — including text, graphics, logos, images, and design — are owned by Monarch or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may view and print Site content for your personal, non-commercial use; any other use requires our prior written consent.

8. Third-Party Links and Services

The Site may contain links to third-party websites or services. We do not control and are not responsible for the content, policies, or practices of any third party. Accessing third-party sites is at your own risk.

9. Disclaimers

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT INFORMATION ON THE SITE IS COMPLETE, ACCURATE, OR CURRENT.

10. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MONARCH AND ITS OWNERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SITE. IN NO EVENT WILL MONARCH'S TOTAL LIABILITY ARISING OUT OF THE USE OF THE SITE EXCEED ONE HUNDRED DOLLARS ($100). THIS SECTION DOES NOT LIMIT ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW, AND DOES NOT APPLY TO SERVICES GOVERNED BY A SIGNED SERVICE AGREEMENT, WHICH CONTAINS ITS OWN TERMS.

11. Indemnification

You agree to indemnify and hold harmless Monarch and its owners, employees, and agents from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Site.

12. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute arising out of these Terms or your use of the Site that is not resolved informally will be brought exclusively in the state or federal courts located in Orange County, California, and you consent to their jurisdiction. Before filing any claim, you agree to contact us at info@monarchresolution.com and give us 30 days to attempt to resolve the dispute informally.

13. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the effective date above and post the updated Terms on this page. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

14. Contact Us

Monarch Resolution
100 Spectrum Center Dr, Suite 900
Irvine, CA 92618
info@monarchresolution.com
(888) 895-4009